Privacy Policy

Last Updated: January 2025

This Privacy Policy explains how Hail Gone (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information. By using this site or submitting your information, you agree to this Policy.

1. Information We Collect

Personal Information You Provide:

Name
Phone number
Email address
Vehicle details
Insurance provider information
Claim or repair details (if provided)

Technical Information Automatically Collected:

IP address
Browser type
Device information
Pages visited
Pixel and cookie data used for analytics and advertising

2. How We Use Your Information

We may use your information to:

contact you about hail-damage inspections or appointments,
coordinate service with partner repair facilities,
assist with claim-related communication,
send reminders or updates,
analyze and improve website performance and advertising,
comply with legal requirements.

We do not sell or rent your personal information.

3. SMS, Email & Phone Communication Consent

By submitting your information, you give us permission to contact you via:

SMS text messages,
phone calls,
email.

You may opt out of SMS at any time by replying STOP, or unsubscribe from emails using provided links.

4. How We Share Your Information

We may share your information with:

partner repair facilities,
insurance adjusters (when necessary to assist your claim),
service providers who support scheduling, communication, or marketing,
legal authorities as required by law.

We do not share your information with unrelated third parties.

5. Cookies & Tracking Technologies

Our website uses cookies, pixels (including Meta Pixel and Google Analytics), and similar technologies to understand usage, measure conversions, and improve advertising performance.

You can disable cookies in your browser, though doing so may affect site functionality.

6. Data Protection & Security

We use commercially reasonable measures to protect your information.

However, no system is 100% secure, and you acknowledge that you submit information at your own risk.

7. Children’s Privacy

This website is not intended for individuals under 13, and we do not knowingly collect data from children.

8. External Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this Privacy Policy at any time. Continued use of the site constitutes acceptance of the updated version.

10. Contact Information

For privacy-related questions:

Email: support@hailgone.com

Website: HailGone.com

Contact Us

1 (866) 834-9222

Disclaimer: Hail Gone is a private company providing concierge hail-damage claim assistance and paintless dent repair services in partnership with certified repair facilities. Hail Gone is not an insurance company and does not provide insurance, legal, or financial advice. All insurance claim decisions, approvals, and determinations of coverage are made solely by your insurance provider. “Zero out-of-pocket” and “deductible covered” offers apply only to approved comprehensive hail-damage claims and may vary based on insurer, policy, and vehicle condition. Rebate offers of up to $1,000 are limited, not guaranteed, and subject to eligibility and program terms. Cracked windshield replacement applies only when included as part of the approved claim. Loaner vehicle availability may vary by location and duration of repairs. Additional restrictions may apply.

No Rate Increase Statement: Hail damage is typically processed as a not-at-fault comprehensive claim, and rate impact is determined solely by your insurance provider. Past outcomes do not guarantee future results.

Hail Gone is not endorsed by, directly partnered with, or affiliated with Facebook, Instagram, Meta Platforms, Inc., or any of its subsidiaries.

This site is not a part of Facebook or Facebook Inc. Additionally, this site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of Meta Platforms, Inc.

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